Privacy Policy

Effective Date: 28/09/2025
Last Updated: 28/09/2025

1. Introduction

Welcome to Hind Store (hindstore.in), operated by Hind Store, Udaipur (“we”, “us”, “our”).

This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our website, you agree to the terms of this Privacy Policy, including GDPR compliance if you are located in the European Economic Area (EEA) or UK.

For related policies, see:

2. Information We Collect

We may collect the following personal data:

  • Name, email, phone number, shipping and billing addresses
  • Payment information (handled securely via certified payment gateways)
  • Order history, purchase preferences, and product reviews
  • IP address, device type, browser information, and session data
  • Cookies and tracking data for analytics, marketing, and affiliate tracking

3. How We Use Your Data

We use your information for the following purposes:

  • Order fulfillment: Process purchases, payments, and shipping
  • Customer support: Respond to inquiries and provide assistance
  • Marketing & Communications: Email newsletters and promotions (with consent)
  • Analytics & Website Improvement: Optimize user experience and track website performance
  • Legal & Accounting: Tax compliance, audits, and record keeping

4. Legal Basis for Processing (GDPR)

For users in the EEA/UK, we process data based on:

  • Consent: Marketing emails, newsletters, cookies
  • Contractual necessity: Order processing and delivery
  • Legal obligation: Accounting, tax, or compliance requirements
  • Legitimate interest: Website improvement, fraud prevention, analytics

5. Your GDPR & Data Rights

You have the following rights regarding your personal data:

  • Access: Request all personal data we hold
  • Rectification: Correct inaccurate or incomplete data
  • Erasure (“Right to be Forgotten”): Request deletion of your data
  • Restriction of Processing: Limit how we use your data
  • Data Portability: Receive your data in a structured, machine-readable format
  • Withdrawal of Consent: Revoke marketing consent at any time

To exercise these rights, contact: support@hindstore.in

6. Sharing Your Data

We share personal data only with trusted partners for specific purposes:

  • Payment gateways: To process payments
  • Shipping/logistics partners: To deliver orders
  • Analytics providers: e.g., Google Analytics
  • Marketing partners: Only if you have opted in

All third-party partners comply with GDPR and Indian privacy laws.

7. Data Retention

  • Personal data is retained only as long as necessary to fulfill orders, maintain records, or comply with legal obligations.
  • Data is deleted securely after the retention period unless ongoing legal or business purposes require continued storage.

8. Cookies & Tracking

  • We use cookies to improve website functionality, track affiliate links, and deliver personalized content.
  • For EEA/UK visitors, a cookie consent banner is displayed on first visit.
  • You can manage or disable cookies via your browser settings.

For details, see our Affiliate Disclosure for affiliate tracking cookies.

9. Data Security

We implement industry-standard security measures, including:

  • SSL encryption for website and payment transactions
  • Restricted access to personal data
  • Continuous monitoring to prevent unauthorized access or breaches

10. Minors

  • Users must be 18 years or older to use our services.
  • Minors may use the site only under parental supervision.

11. Changes to this Privacy Policy

  • Hind Store may update this Privacy Policy periodically.
  • Material changes will be communicated via website notice or email.
  • Continued use of the website constitutes acceptance of the updated policy.

12. Contact Us

For any privacy, GDPR, or data-related requests, contact us:

Email: admin@hindstore.in