Hind Store
Effective Date: 11/01/2026
Last Updated: 11/01/2026
1. Introduction
Welcome to Hind Store (https://hindstore.in), operated by Hind Sales & Traders (“we”, “us”, “our”).
This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information when you visit or make a purchase from our website. By accessing or using our website, you agree to the terms of this Privacy Policy.
This policy is published in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable in India.
Related policies:
- Terms & Conditions
- Return & Refund Policy
- Shipping Policy
2. Information We Collect
We may collect the following personal information:
- Name, email address, mobile number
- Billing and shipping address
- Order details and transaction history
- Payment-related information (processed securely by authorised payment gateways; we do not store card or UPI details)
- IP address, browser type, device information, and website usage data
- Cookies and similar technologies for website functionality and analytics
3. How We Use Your Information
Your information is used for the following purposes:
- Processing orders, payments, and deliveries
- Providing customer support and order-related communication
- Improving website performance, products, and user experience
- Sending service-related updates and transactional messages
- Complying with legal, tax, and regulatory obligations
- Preventing fraud and ensuring platform security
Marketing communications are sent only where permitted by applicable law.
4. Disclosure of Information
We share personal information only when necessary and only with trusted parties, including:
- Payment gateway providers for secure transaction processing
- Logistics and courier partners for order delivery
- Technology and analytics service providers for website operations
We may also disclose information if required by law, court order, or government authority.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil orders and customer support requirements
- Comply with legal, accounting, and tax obligations
Once no longer required, data is securely deleted or anonymised.
6. Cookies Policy
We use cookies to:
- Enable core website functionality
- Analyse website traffic and usage trends
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
7. Data Security
We implement reasonable security practices and procedures, including:
- SSL encryption for data transmission
- Secure servers and restricted access to personal information
- Regular monitoring to prevent unauthorised access
While we take appropriate measures, no method of transmission over the internet is completely secure.
8. User Rights
You may request to:
- Access or correct your personal information
- Withdraw consent for non-essential communications
Requests can be made using the contact details provided below.
9. Children’s Information
Our website and services are intended for individuals 18 years and above. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website after changes indicates acceptance of the updated policy.
11. Grievance Officer & Contact Details
In accordance with applicable Indian laws, the details of the Grievance Officer are provided below:
Grievance Officer: Authorized Representative
Business Name: Hind Sales & Traders
Address: Udaipur, Rajasthan, India
Email: privacy@hindstore.in
Support Email: support@hindstore.in
Working Hours: Monday to Friday (9:00 AM – 6:00 PM)